Shipping Policy
Last Updated: 28-01-2026
At Thread Fox, we strive to provide our customers with a reliable and smooth delivery experience. Below are the complete details regarding our shipping policy.
Courier Service
All orders are delivered through Leopards Courier Service to ensure safe and timely delivery.
Delivery Time
Orders are typically delivered within 5 to 7 working days.
Delivery time may vary slightly depending on your city and location.
Sundays and public holidays are not included as working days.
Order Processing
Once an order is placed, processing begins immediately.
Orders may take 1–2 working days to be processed and dispatched.
After dispatch, delivery time depends on the courier company’s schedule.
Shipping Charges
Shipping charges (if applicable) are clearly displayed at checkout.
Any promotional offers or free shipping deals are mentioned separately on the website.
Delivery Areas
We deliver across Pakistan in all cities where Leopards Courier Service is available.
Failed or Delayed Delivery
If the provided address or contact number is incorrect, delivery may be delayed.
While we make every effort to resolve courier-related issues, delays may occur in extreme circumstances.
Order Tracking
After dispatch, tracking details may be provided to the customer (if available).
Customers can track their orders through the Leopards Courier tracking system.
Damaged or Missing Items
If a product is delivered damaged or an item is missing, please contact us within 24 hours of delivery.
The issue will be resolved according to our Return & Exchange Policy.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: info@threadfox.pk
Phone/WhatsApp: +92 334 3746634
Website: threadfox.pk